カスタマーケア

ガーディアンは、迅速かつ専門的な設備サービスとサポートを提供します。どのような状況にも迅速に対応できるように当社の技術者を世界中に配置しております。当社では、サポートを担当する特定の製品に関するスキルに応じてチームを編成しています。あらゆる場合において、設計段階における生産および製品グループへの参加、また設備製造での経験で得た彼らの豊かな製品知識が発揮されます。

メンテナンス契約

当社では、すべての機種について2種類の契約をご用意しております。どちらの種類も個別のニーズおよび/または留意事項に合わせて調整することができます:

PremiumCare: すべての部品および作業員を含む

StandardCare: すべての作業員を含む

修理およびスペア部品

当社では、数々の電子、電子-機械および機械コンポーネントの修理サービスを行っております。ガーディアンは世界で唯一のManiaスペア部品の法的代理店です。当社では、4000種類以上の部品を世界各国の倉庫に有しているため短期間でお客様にお届けできます。 現在、当社では下記の製品をサポートしています:

Flying Probe:Loc8、Evo-2、Ultim8、Acceler8、Probot、Speedy

グリッドテスト: Econo、Versa、Mega、Precise、Micro range、Valid8

AOI: Mania 製品(一般サポートおよびPM/キャリブレーションサービス)

アップグレードおよび改修プログラム

当社では、下記を含む多数の改修プログラムをご用意しております:

高速の機械的改修&Windowsアップグレード

グリッドテスターのカセット改修

機械ソフトウェアのアップグレード

ご興味を持って頂けましたか?

お客様サポート

お問い合わせ先

KEVIN SYVRET

FINANCE DIRECTOR, NORTH AMERICA

Mr. Syvret joined Gardien Services Canada as Financial Controller in 2001 and assumed the role of Finance Director North America in 2007. Over the past 20 years, Mr. Syvret has held senior finance and accounting roles, including with Canadian Pacific Ltd and Sprint Inc.

NIRAJ PATEL

VICE PRESIDENT, GARDIEN NORTH AMERICA

Mr. Niraj Patel joined the company on a part time basis in 1993 while attending college full time. He worked in various positions until he graduated from the Centennial College Computer Systems Technology program, whereupon he was hired full time. He progressed through several testing and CAM department positions and was appointed North American CAM Manager in 1998. After 18 years with the company, Mr. Patel was promoted to Senior Vice President of Operations, Gardien Services Canada Inc. in 2011. In January, 2015 Mr. Patel became Vice President NA of the newly combined organizational unit North America which includes the Canada and USA.

TODD KOLMODIN

VICE PRESIDENT QUALITY, NORTH AMERICA

Mr. Todd Kolmodin, a native to the Pacific Northwest was born in Seattle Washington. At a young age he moved to the Portland Oregon area. In March of 1986 he graduated from ITT Technical Institute with a degree in Electronics Engineering Technology. Todd began his tenure in the Electrical Test field that same year.  Todd spent eight years working in an independent testing facility in Wilsonville Oregon where he built skills in all aspects of Electrical Test and Quality Assurance. 

Todd then spent a short term with Yamamoto Corporation on their Engineering staff covering PCB drill, finishing and Electrical Test before joining Probe Test Fixtures in 1995. His charge was CAM and Fixuring Manager.  Todd joined the Gardien Group in September 1998 continuing the same roll and taking on the responsibilities of Quality Manager for Oregon operations. In 2008 Mr. Kolmodin was promoted to Vice President Quality USA. In this position Mr. Kolmodin oversees and maintains the Gardien ITAR registration, ISO Multi-Site registration and multiple site Lab Suitability with the Defense Logistics Agency Land and Maritime. Now also maintaining the Gardien QMS system Todd now serves as Vice President Quality North America.

Mr. Kolmodin is also a published columnist and Technical Presenter with multiple appearances at the IPC Apex Expo Conferences in both San Diego and Las Vegas. 

ROLAND VALENTINI

CHIEF OPERATING OFFICER

Mr. Valentini was appointed COO in July 2010 after successfully serving as head of North American operations since 2005.

Roland has over ten years’ experience in the PCB industry, including sales, service, and project management at Atotech GmbH, Germany mainly relating to PCB plating equipment.
He has significant sales experience from his tenure at Mack Rides GmbH and headed up worldwide installations for Lurgi Bischoff GmbH.

Mr. Valentini received a Master’s Degree in Mechanical Engineering from the University of Mannheim, Germany.

RICHARD HORSMAN

EXECUTIVE CHAIRMAN

Prior to Richard joining Gardien in September 2014, he was Chairman/CEO of tool chain vendor Atego Group Systems Limited which was sold to PTC Inc.

Prior to joining Atego, Richard held a number of Executive and Non-Executive roles including Senior Independent Non-Executive Director of Plethora Solutions, an AIM listed Pharmaceutical Company and CEO of AIM listed Cybit Holdings plc. where he grew the company from inception to revenues of over 25 million and took the company through multiple acquisitions before managing a sale of the business to Francisco Partners.

Richard previously held a number of senior roles in the Software industry.

RICK MERAW

GROUP VICE PRESIDENT QUALITY

Mr. Meraw was appointed Group Vice President of Quality in Jan 2015 after successfully  serving as Senior Vice President of USA operations since 2011.  Prior to being responsible for USA operations Mr Meraw was responsible for Canadian operations since 2001.

Rick has over twenty years’ experience with Gardien Group and has various roles including, service technician, customer liaison, Quality manager, technical support, project management, and software design/ implementation.

In June 1992 he graduated with an Electronic Engineering Technologist degree, with honors from a local community college.

連絡する

Our People

Location

Gardien USA Hub Office

Gardien Services USA Inc. PO Box 963 Midlothian, TX 76065 USA

+1 (503) 430 8980

info.us@gardien.com

Gardien Canada Hub Office

Gardien Services Canada Inc. 79 Milliken Blvd. Unit 4 Toronto, Ontario Canada M1V1V3

+1 (416) 292-0726

info.ca@gardien.com

Toronto, Canada

79 Milliken Blvd. Unit 4 Toronto, Ontario Canada M1V1V3

+1 (416) 292-0726

info.tor@gardien.com

Anaheim

1191 N Red Gum Street Anaheim, CA 92806 USA

+1 (714) 630 4600

info.anh@gardien.com

Denver

1513 Taurus Ct. Loveland, CO 80537 USA

+1 (303) 527 1200

info.den@gardien.com

Minneapolis

14000 25th Avenue North Suite 112 Plymouth, MN 55447 USA

+1 (763) 249 1102

info.mnp@gardien.com

Prescott

1600 Orrin Rd Prescott, WI, 54021 USA

+1 (715) 262 5898

info.pre@gardien.com

Our People

Locations

Group Headquarters

Gardien (SEA) Pte Ltd 105 Cecil Street. #16-01, The Octagon (Suite 1613) Singapore, 069534

+65 6225 2238

info.group@gardien.com

RICHARD HORSMAN

执行主席

2014年9月份Richard加入了Gardien,在此之前,他是现售于PTC的供应链供应商Atego Group Systems Limited 的首席执行官。

在加入Atego之前,Richard曾任包括Plethora Solutions,一家目标上市的医药公司的独立非执行总监,目标上市的Cybit Holdings plc的首席执行官等众多执行和非执行职务。他带领公司从最初阶段发展成为一家具有两千五百万营业额的企业,并且在将公司售于Francisco Partners之前带领公司渡过多次兼并。

Richard之前在软件行业担任过许多高级职务。

ROLAND VALENTINI

首席运营官

Valentini先生从2005年起成功的担任北美运营长官,在2010年7月被任命为首席执行官

Roland在PCB行业有10多年的工作经验,包括销售、服务、项目管理等,曾在德国主要的PCB电镀设备相关的公司 Atotech GmbH内任职。

在 Mack Rides GmbH任职期间他有着不凡的销售经验,在Lurgi Bischoff GmbH全球安置的过程中起着领导作用。

Valentini先生在德国曼汉姆大学机电工程系获得学士学位。

RICHARD HORSMAN

会長

ホースマンは2014年9月ガーディアンに入社する以前、PTC株式会社へ売却されたツールチェーン販売業者であるアテゴグループシステムズ・リミテッドの会長兼最高経営責任者でした。
アテゴ入社以前は、AIM内上場製薬会社プレソラソリューションズでの独立非常勤専務取締役経験を含む、多くの常務取締役および非常勤取締役としての役割を担いました。
プレソラソリューションの最高経営責任者は、当初より25百万ポンドを超える収益で成長させたサイビットホールディングPLCを上場させ、フランシスコパートナーズへ事業売買を掌理する前に複数の買収を通じ取得してます。
他、従前はソフトウェア産業で多くの専務としての役割を果たしています。